b9998 Privacy Policy

1 Introduction

b9998 ("b9998", "we", "us", "our") operates the online betting and casino platform accessible at b9998.io. We are committed to protecting the personal data of all individuals who interact with our platform, including registered players, visitors to our website, and individuals who contact our support team.

This Privacy Policy ("Policy") sets out in clear terms what personal data b9998 collects, the purposes for which that data is used, the legal bases on which processing rests, the circumstances in which we may share your data with third parties, and the rights you hold in relation to your personal data. This Policy applies to all users of the b9998 platform, with particular reference to players located in Bangladesh.

This Policy should be read alongside our Terms & Conditions, which govern your use of the b9998 platform generally. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions will prevail except in matters that are exclusively covered by data protection law, where this Policy governs.

If you have any questions about this Policy or about how b9998 handles your personal data, please contact our support team as set out in Section 14 of this document.

2 Data We Collect

b9998 collects two broad categories of personal data: data you provide to us directly, and data we collect automatically through your use of the platform.

2.1 Data You Provide Directly

2.2 Data Collected Automatically

3 How We Collect Data

b9998 collects personal data through the following channels:

• Direct interactions: When you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or use any interactive feature of the platform, you provide data to us directly.
• Automated technologies: When you visit or use b9998.io, our servers automatically record technical and usage data. We use cookies, web beacons, and similar tracking technologies as described in Section 9.
• Third-party sources: We may receive data about you from identity verification partners, payment processors (such as bKash, Nagad, and Rocket), fraud-prevention services, and analytics providers, where these parties are authorised to share such data with us.
• Responsible gaming declarations: Where you voluntarily submit information about your gambling habits or request self-exclusion, we collect and process that data specifically to fulfil your responsible gaming requests.

4 Purpose of Processing

b9998 processes your personal data only for clearly defined, legitimate purposes. The following table summarises the primary purposes for which we use your data:

b9998 does not process your personal data for purposes that are incompatible with those listed above without first providing you with notice and, where required, obtaining your consent.

5 Legal Basis for Processing

Every instance of personal data processing at b9998 rests on one or more of the following legal bases:

• Contract performance: Processing that is necessary to provide you with the b9998 service, including account creation, bet settlement, and payment processing, is carried out on the basis that it is required to fulfil our contractual obligations to you.
• Legal obligation: Certain processing activities — particularly those related to KYC, AML checks, and age verification — are carried out because we are legally required to do so.
• Legitimate interests: We process some data on the basis of our legitimate interests as a platform operator, including fraud prevention, platform security, responsible gaming monitoring, and general analytics, where those interests are not overridden by your rights and freedoms.
• Consent: Where we send you direct marketing communications or deploy non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing that took place prior to withdrawal.

6 Sharing Your Data

b9998 does not sell, rent, or trade your personal data to any third party. We may, however, share your data with the following categories of recipient where necessary and where appropriate safeguards are in place:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other payment partners receive the minimum data necessary to process your transactions securely.
• Identity verification providers: Third-party KYC and AML service providers who verify identity documents and screen against financial crime databases on our behalf.
• IT and platform infrastructure providers: Cloud hosting, content delivery, and database service providers who process data strictly under our instructions and are bound by confidentiality obligations.
• Analytics providers: Aggregated and anonymised usage data may be shared with analytics partners to assist with platform improvement; no individually identifiable data is shared for this purpose.
• Legal and regulatory authorities: Where we are required by law, court order, or regulatory directive to disclose personal data, we will comply with that obligation. We will notify you of such disclosure where we are legally permitted to do so.
• Professional advisers: Lawyers, auditors, and insurers who require access to certain data in the course of providing services to b9998, subject to strict confidentiality obligations.

7 Data Retention

b9998 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to any individual.

8 Security Measures

b9998 implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and b9998 servers.
• Encryption at rest for all sensitive personal data stored in our databases, including financial data and identity documents.
• Strict access controls ensuring that only authorised b9998 personnel can access personal data, on a need-to-know basis.
• Regular security audits and penetration testing conducted by independent security professionals.
• Intrusion detection systems and 24/7 monitoring of platform infrastructure for anomalous activity.
• Secure password storage using industry-standard one-way hashing algorithms; b9998 staff cannot view your password in plain text.
• Data minimisation practices ensuring that only the minimum data required for each purpose is collected and retained.

9 Cookies & Tracking Technologies

b9998 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, and analyse how the platform is used. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens that keep you logged in during your visit. These cookies cannot be disabled without impairing core platform functionality.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and responsible gaming tool configurations, so you do not have to re-enter them each session.
• Analytics cookies: Collect anonymised data about how players use the b9998 platform — which games are most popular, where users navigate after the homepage, and how long sessions last. This data helps us improve the platform experience.
• Marketing cookies: Used to deliver relevant promotional content to you based on your activity on the platform. Marketing cookies are deployed only where you have provided consent.

You can control non-essential cookies through your browser settings at any time. Please be aware that disabling certain cookies may affect the functionality of the b9998 platform. Withdrawing consent for marketing cookies will not affect your ability to use the platform but will mean you no longer receive personalised promotional offers.

10 Your Rights

As a b9998 player, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team using the details in Section 14.

• Right of access: You may request a copy of the personal data b9998 holds about you, together with information about how it is being processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: In certain circumstances, you may request that b9998 delete your personal data. Please note that we may be unable to comply fully where we are required to retain data by law or for legitimate operational purposes such as AML compliance.
• Right to restrict processing: You may ask b9998 to limit the ways in which we use your data in certain circumstances, such as where you contest the accuracy of the data or object to its use.
• Right to data portability: Where processing is based on your consent or on a contract, you may request a machine-readable copy of the personal data you have provided to us, so that it can be transferred to another service provider.
• Right to object: You may object to processing carried out on the basis of legitimate interests at any time. You also have an unconditional right to opt out of direct marketing communications at any time.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal.

b9998 will respond to all valid rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

11 Minors

The b9998 platform is strictly intended for adults aged 21 years and above. b9998 does not knowingly collect, store, or process personal data belonging to any person under the age of 21. Age verification checks are performed during and after account registration to enforce this requirement.

If we become aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. All activity on any such account will be voided in accordance with our Terms & Conditions.

12 Third-Party Links

The b9998 platform may contain references to or information about third-party services such as payment providers (bKash, Nagad, Rocket) and game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). This Privacy Policy applies solely to data collected and processed by b9998. b9998 is not responsible for the privacy practices of any third-party service, and we encourage you to review the privacy policies of any third-party services you interact with in connection with your use of b9998.

13 Changes to This Policy

b9998 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will publish the revised Policy on this page with an updated effective date. Where the changes are significant, we will also notify registered players via email or an in-platform notification.

We encourage you to review this page periodically to stay informed about how b9998 protects your personal data. Your continued use of the b9998 platform after the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data b9998 holds about you, please contact our Data Protection team. We are available 24 hours a day, 7 days a week via live chat inside the b9998 platform. You may also reach us by email. Please note that the email address below is displayed as plain text and is not a clickable link.

Data Protection contact: [email protected]

Our support team aims to acknowledge all privacy-related requests within 2 business days and to resolve them within 30 calendar days, measured against Bangladesh Standard Time (BST, UTC+6). For complex requests, we may extend this period by up to a further 30 days with notice.

For responsible gaming concerns specifically, please visit our dedicated Responsible Gaming page, where you will also find information about self-exclusion options, deposit limits, and external support resources available to players in Bangladesh.