Responsible Gaming at b9998
Gambling is meant to be entertaining. b9998 is committed to keeping it that way for every player in Bangladesh. Explore the tools, resources, and guidelines that help you stay in control of your play — every session, every time.
Gambling Should Always Feel Like Fun
At b9998, we believe that every player in Bangladesh deserves a safe, fair, and transparent gaming environment. Responsible gaming is not an afterthought for us — it is woven into the very foundation of how the b9998 platform operates.
From the moment you register, you have access to a full suite of player-protection tools that put you firmly in control of how much you spend, how long you play, and whether you need to take a break. We also enforce a strict 21+ age limit and carry out identity verification checks to ensure that no underage person can access the b9998 platform.
We encourage all players — whether you are betting on BPL cricket from Dhaka, spinning slots from Chittagong, or exploring live casino games from Sylhet — to treat b9998 as a form of entertainment, not as a source of income. If you ever feel that gambling is affecting your daily life, your finances, or your relationships, we urge you to use the resources on this page and to contact our support team right away.
Deposit Limits
Set daily, weekly, or monthly deposit caps to keep your spending within a budget you are comfortable with.
Session Time Limits
Decide in advance how long each gaming session should last and receive an alert when your time is up.
Time-Out Feature
Take a short break from 24 hours up to 6 weeks without permanently closing your account.
Self-Exclusion
Request a longer exclusion period of 30 days, 6 months, 1 year, or a permanent block at any time.
Your Responsible Gaming Toolkit
Every b9998 account includes these built-in tools, accessible directly from your account dashboard after login. No delays, no waiting — just instant access to the controls that keep your gambling healthy.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once you reach your chosen limit, no further deposits are accepted until the period resets. Increases to your limit take effect after a 24-hour cooling-off period; reductions take effect immediately. This gives you consistent control over your overall gambling budget.
Loss Limit
Define the maximum amount you are willing to lose within a given time period. When your net losses reach your chosen threshold, b9998 will automatically restrict further play for the remainder of that period. Like deposit limits, reductions apply immediately while increases require a 24-hour review window.
Session Time Reminder
Choose how long each individual gaming session should last — from 30 minutes up to 8 hours. When your session timer expires, b9998 will display a prominent reminder and ask whether you wish to continue or end your session. This feature helps you stay aware of time spent on the platform, which can otherwise pass quickly during live cricket betting or slot play.
Time-Out (Short Break)
If you feel you need a short break from gambling, a time-out suspends your b9998 account for a defined period: 24 hours, 48 hours, 1 week, or up to 6 weeks. During a time-out, you cannot log in, deposit, or place bets. Your account and balance remain intact and are restored automatically when the time-out period ends. Time-outs cannot be cancelled early, so choose your period thoughtfully.
Self-Exclusion (Extended Break)
Self-exclusion is a stronger, longer-term measure for players who feel they need more serious support. You can self-exclude for 30 days, 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account is fully suspended and b9998 will cease all promotional communications to you. If you request a permanent self-exclusion, your account will be closed and you will not be permitted to open a new b9998 account in the future. Contact our support team via live chat to activate self-exclusion immediately.
Reality Check Notifications
Enable reality check pop-ups that appear at regular intervals during any gaming session. Each notification shows you how long you have been playing in the current session and your net wagering position. This gentle, non-intrusive prompt brings your focus back to the time and money you have committed, helping you make a more informed decision about whether to continue playing.
How to Access These Tools
All responsible gaming tools are available inside your b9998 account under Account Settings → Responsible Gaming. Changes to limits and time-outs are processed in real time. If you experience any difficulty accessing these tools, contact our 24/7 support team via the live chat button inside the platform.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of income, profession, or background. It often develops gradually, which makes it easy to overlook in the early stages. Being aware of the warning signs — in yourself or someone you care about — is the first and most important step toward getting help.
b9998 monitors account activity for patterns that may indicate a player is experiencing difficulties. If we identify such patterns, we may proactively reach out to you with information about the responsible gaming tools available, or apply protective measures to your account in line with our duty of care obligations.
If you recognise any of the warning signs listed here in your own behaviour, we encourage you to pause, use the time-out or self-exclusion tools, and seek support. There is no shame in asking for help — doing so is a sign of strength, not weakness.
Spending more money on gambling than you originally intended or can afford to lose.
Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
Feeling restless, irritable, or anxious when you are unable to gamble.
Neglecting work, study, family, or personal responsibilities because of time spent gambling.
Borrowing money, selling possessions, or using savings set aside for other purposes to fund gambling.
Hiding gambling activity from family members, friends, or colleagues out of shame or fear.
Experiencing frequent mood swings — highs when winning, deep lows when losing — tied to gambling outcomes.
Repeatedly trying to cut back or stop gambling but finding yourself unable to do so.
Ask Yourself These Questions
Honest answers to these questions can give you a clearer picture of your relationship with gambling. If you answer "yes" to three or more, we strongly encourage you to use the b9998 self-exclusion tool or contact our support team.
- Have you ever gambled with money earmarked for rent, bills, or groceries?
- Do you find yourself thinking about gambling throughout the day — planning your next session or reliving past bets?
- Have you ever lied to a family member or close friend about how much you gamble or how much you have lost?
- Do you feel compelled to increase the size of your bets over time to get the same level of excitement?
- Has gambling ever caused a serious argument with someone you care about?
- Have you ever felt depressed, hopeless, or considered harming yourself as a result of gambling losses?
- Do you gamble to escape stress, anxiety, loneliness, or other difficult emotions?
If any of these questions resonated with you, please reach out. You are not alone, and help is available. Contact b9998 support at any time, or speak with a professional counselling service in your area.
21+ Only — No Exceptions
b9998 strictly prohibits access by any person under the age of 21 years. This is a firm policy with no exceptions. During account registration, all players must confirm that they are 21 years of age or older. This declaration is backed up by a full identity verification process, during which b9998 requires documentary proof of age such as a National Identity Card (NID), passport, or other government-issued identification.
Any account found to belong to a person under the age of 21 will be immediately suspended and closed. All funds in such an account — including any winnings — will be forfeited in accordance with our Terms & Conditions. b9998 reserves the right to request age and identity verification at any point during the lifetime of an account.
If you are a parent or guardian and you believe a person under 21 in your household has accessed b9998, please contact our support team immediately. We will take prompt action to close the account and we can also provide guidance on parental controls available on mobile and desktop devices.
National ID Verification
All players must submit a valid National Identity Card (NID) or equivalent government-issued photo ID before their account is fully activated.
Document Review Process
Our KYC team reviews submitted documents within 24 hours. Additional verification may be requested if the initial documents are unclear or incomplete.
Ongoing Monitoring
b9998 reserves the right to request updated verification documents at any point during the account lifecycle as part of our ongoing compliance obligations.
Support Is Always Available
Whether you need to activate a self-exclusion, adjust your deposit limit, or simply talk through your concerns, b9998's support team is available 24 hours a day, 7 days a week — including during Eid, Pohela Boishakh, and all public holidays in Bangladesh.
b9998 Live Support
Access our live chat 24/7 directly inside your b9998 account. Our responsible gaming team is specially trained to assist players who are experiencing difficulties. All conversations are strictly confidential.
Email Our Support Team
For non-urgent responsible gaming matters, you can also contact us by email. Our dedicated support address is displayed below as plain text. We aim to respond to all responsible gaming emails within 24 hours.
Professional Counselling
If you feel that your gambling has become a serious problem, we strongly encourage you to seek support from a qualified professional counsellor or mental health service in Bangladesh. b9998 can provide referral information upon request.
Talk to Someone You Trust
Sometimes the most effective first step is a conversation with a family member or close friend. If gambling is affecting your daily life or your relationships, opening up to someone you trust can provide both emotional relief and practical support.
Ready to Play? Stay in Control.
b9998 offers cricket betting, live casino games, slots, and more — all designed for adult entertainment. Set your limits, know your budget, and enjoy the games responsibly.